When a job comes into DA Techs, key information relating to the wheel and customer is handwritten onto a T-card which follows the wheel around the workshop through the different processes.
When the wheel is complete this data is transferred onto various spreadsheets, which are linked to accountancy software.
With the scale of growth DA Techs is undergoing, it needed a more streamlined and accurate system.
“When we started, our rudimentary system worked for the number of wheels we were processing,” Jamie explained. “But such manual systems risk inaccuracy and misunderstanding. It was also difficult to aggregate and scrutinise.
“We’ve had such rapid growth that we’ve outgrown our processes. Our future plans include a more efficient and intuitive system that monitors where we are up to and gives us a macro view of what our business is doing and where the pinch points are.
“We want a digital system that captures the data we create and presents it back to us so we can improve process scheduling, machine availability, team allocation and job completion time.”